Delays in refund

Item: Travelstart
Rating: 1
Author: pheladi T

Delay in processing the refund and inconsistency in feedback received from the consultants when I make follow up on the refunds.

One of the consultants told me to wait for 14 days and there was still nothing even after I waited for 14 days.

Helpful (0)

Replies (1)

Travelstart's replyOfficial

19 Sept 2018, 10:55

Hi there

Thank you for your feedback.

Please provide an alternative contact number as we are not able to reach you on your mobile number.

Kind regards

Avril

Travelstart's reply19 Sept 2018, 10:55

Official

Hi there

Thank you for your feedback.

Please provide an alternative contact number as we are not able to reach you on your mobile number.

Kind regards

Avril