CD
Cebolenkosi D
1 reviews | Active since Apr 2015
03 Jun 2019, 09:47
**************** by Travelstart
I'm extremely upset with Travelstart. I made an error while booking online and put an incorrect date, paid the booking and ticket cost for about R1174. I realised the mistake on the date and tried to cancel the booking. I just received an email informing me I'll get a refund of R133. Thats a R1000 loss on a simple mistake like a date!!! This is ****************!!!
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
03 Jun 2019, 09:53Dear Cebolenkosi
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer relations team member will be in contact during the course of the day, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer relations team member will be in contact during the course of the day, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Travelstart's reply03 Jun 2019, 09:53
Official
Dear Cebolenkosi
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer relations team member will be in contact during the course of the day, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
A customer relations team member will be in contact during the course of the day, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team