1 reviews | Active since Jun 2015
<p>For the past two week i have been trying to sort out my itenary for travel to Cape Town for specific dates. Only to find out that the bookings were not correct and i have already paid the full return tickets amount. </p> <p>I keep calling them and all i get is lame excuses that it will be sorted in less than 24 hours. </p> <p> </p> <p>This company really knows how to show consumers bad service and they have the audacity to ******* people of their hard earned money.</p> <p> </p> <p>I still havent received assistance and this has taught me a lesson to never book my flights via TravelStart. </p> <p> </p> <p>Their website states that domestic flights refund costs R102 pp , and they told me that i will receive an itemised billed to go ahead with the refund for departure flights which were not booked according to my preference. </p> <p> </p> <p>Their staff members are geared with lies and make empty promises to consumers. The thought of having paid hard earned cash to get ********** is by far the most annoying thing that can happen to any consumer. </p>
Good day Trust
Thank you for your feedback and for taking my call earlier.
I apologize the delay and frustration you had experienced. We have discussed the way forward and I have sent the payment link and invoice to your email address.
If you require any additional information, please do not hesitate to let me know.
Hope you have a wonderful day further.
Thank you and kind regards
Lee-Anne
Best regards,
Good day Trust
Thank you for your feedback and for taking my call earlier.
I apologize the delay and frustration you had experienced. We have discussed the way forward and I have sent the payment link and invoice to your email address.
If you require any additional information, please do not hesitate to let me know.
Hope you have a wonderful day further.
Thank you and kind regards
Lee-Anne
Best regards,
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