LM
Lydia M
1 reviews | Active since Dec 2013
08 Apr 2022, 08:16
CUSTOMER SERVICE SCENES FROM A HORROR MOVIE
IT HAS BEEN MORE THAN 72HRS SINCE I COMPLETED YOUR ONLINE FORM ASKING FOR ASSISTANCE IN DATE CHANGE. I HAVE FOLLOWED YOUR PROCECCES AND RESUBMITED THE ONLINE FORM BUT I AM STILL NOT ASSISTED.
WHAT DO I HAVE TO DO TO GET A RESPONSE FROM YOU GUYS???? DO I NOW NEED TO CONTACT THE MEDIA AND EXPOSE THE ***** THAT YOU ARE IN ORDER FOR ME TO RECEIVE ASSISTANCE?
CAN SOMEONE PLEASE GET BACK TO ME ASAP SO I KNOW IF I SHOULD MAKE ALTERNATIVE ARRANGEMENTS. IT HAS BEEN SUCH A PAIN HAVING TO DEAL WITH YOUR BRAND. I REGRET BOOKING A FLIGHT TICKET THROUGH YOUR AGENCY AND OVER MY DEAD BODY WILL I RECOMMEND YOU TO ANYONE. I SO WISH CARTE BLANCHE TO INVESTIGATE THIS COMPANY BECAUSE WOW!!!
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Replies (1)
Travelstart's replyOfficial
13 Apr 2022, 12:42Good Day Lydia,
Thanks for reaching out and sorry for the delay in receiving a date change to your booking.
Your booking is with our amendments team who will be in contact via email with a quote.
Your travel dates are for travel end April. The team are currently assisting passengers departing within 72 hours.
They will be in contact within the next 24 hours.
Please keep checking your emails.
Kind Regards,
Marcelle
Thanks for reaching out and sorry for the delay in receiving a date change to your booking.
Your booking is with our amendments team who will be in contact via email with a quote.
Your travel dates are for travel end April. The team are currently assisting passengers departing within 72 hours.
They will be in contact within the next 24 hours.
Please keep checking your emails.
Kind Regards,
Marcelle
Travelstart's reply13 Apr 2022, 12:42
Official
Good Day Lydia,
Thanks for reaching out and sorry for the delay in receiving a date change to your booking.
Your booking is with our amendments team who will be in contact via email with a quote.
Your travel dates are for travel end April. The team are currently assisting passengers departing within 72 hours.
They will be in contact within the next 24 hours.
Please keep checking your emails.
Kind Regards,
Marcelle
Thanks for reaching out and sorry for the delay in receiving a date change to your booking.
Your booking is with our amendments team who will be in contact via email with a quote.
Your travel dates are for travel end April. The team are currently assisting passengers departing within 72 hours.
They will be in contact within the next 24 hours.
Please keep checking your emails.
Kind Regards,
Marcelle