JH
Jacques H

1 reviews | Active since Nov 2014

24 Jan 2018, 13:19

Created for an error

The website is created to cause havoc. Missed my flight plus lost a client due to this. They are clever, you can only pay via credit card so transaction cannot be reversed. Money in the bank. 70 minutes on hold to eventually lose my flight. That is South African Corporate **** indeed. Well done Kulula, excellent business partner.

0
Replies (1)
Travelstart
Travelstart's reply24 Jan 2018, 13:41
Official

Hi Henrico,

Thank you for sharing your feedback on this forum.

As mentioned in our telephonic conversation, our website does provide our clients the details (Flight details) which includes the airport names written out and not just the airport code. This is done on the Search Results page.

Thank you for sending through your screen shots as requested. I have had a look and note that the screen shots is from your mobile. When this process is done on a mobile phone, the page after the search results page(once flights have been selected) is the one that displays the Flight details (including the name of the airport). On this Flight Details page, you also have the Continue button.

As discussed telephonically, I will revert to the email that you sent.

Kind regards,

Nazley

Best regards,