SB
Sheryl B
1 reviews | Active since Dec 2020
15 Dec 2020, 11:02
Contact issues
I have tried unsuccessfully to contact this company on the chat line to cancel a booking. I completed all the necessary fields, typed a message and waited but no response is forthcoming. There is no phone number you can call. How do you get hold of anyone?
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Replies (1)
Travelstart's replyOfficial
15 Dec 2020, 15:08Hi Sheryl,
Thank you for reaching out and sorry for the struggle in trying to reach our team via our online chat service. During this time have are receiving high volumes of booking queries, but have all hands on deck assisting customers as quickly as possible.
I've called up your booking and see one of our agents have called and reached out to you via email.
I will give another follow up call shortly to see if you need any further assistance.
Kind Regards,
Marcelle
Thank you for reaching out and sorry for the struggle in trying to reach our team via our online chat service. During this time have are receiving high volumes of booking queries, but have all hands on deck assisting customers as quickly as possible.
I've called up your booking and see one of our agents have called and reached out to you via email.
I will give another follow up call shortly to see if you need any further assistance.
Kind Regards,
Marcelle
Best regards,
Travelstart's reply15 Dec 2020, 15:08
Official
Hi Sheryl,
Thank you for reaching out and sorry for the struggle in trying to reach our team via our online chat service. During this time have are receiving high volumes of booking queries, but have all hands on deck assisting customers as quickly as possible.
I've called up your booking and see one of our agents have called and reached out to you via email.
I will give another follow up call shortly to see if you need any further assistance.
Kind Regards,
Marcelle
Thank you for reaching out and sorry for the struggle in trying to reach our team via our online chat service. During this time have are receiving high volumes of booking queries, but have all hands on deck assisting customers as quickly as possible.
I've called up your booking and see one of our agents have called and reached out to you via email.
I will give another follow up call shortly to see if you need any further assistance.
Kind Regards,
Marcelle
Best regards,