KA
Kelly A
1 reviews | Active since Feb 2021
05 Feb 2021, 12:28
Complaint..!!!!
PATHETIC SERVICE..!!!!!! Complaint ...!!!
Try and change your booking, it’s a nightmare.
The amount for charging your flight is more than the initial ticket. Still waiting for a response. Will think again with booking through travel start.
Sending emails and calls not being answered.
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
05 Feb 2021, 16:05Dear Kelly,
I am sorry to hear about the service you have received with the itinerary. With regards to fare and tax differences Travelstart and all other agencies have to abide by the ticket conditions and the amount quoted comes from the recalculation the airline system has provided.
I have tried to call you for further assistance and I have searched dates surrounding your rebooking date for a better pricing to no avail.
Please let me know if you need any further assistance.
Kind Regards,
Melissa Eksteen
I am sorry to hear about the service you have received with the itinerary. With regards to fare and tax differences Travelstart and all other agencies have to abide by the ticket conditions and the amount quoted comes from the recalculation the airline system has provided.
I have tried to call you for further assistance and I have searched dates surrounding your rebooking date for a better pricing to no avail.
Please let me know if you need any further assistance.
Kind Regards,
Melissa Eksteen
Travelstart's reply05 Feb 2021, 16:05
Official
Dear Kelly,
I am sorry to hear about the service you have received with the itinerary. With regards to fare and tax differences Travelstart and all other agencies have to abide by the ticket conditions and the amount quoted comes from the recalculation the airline system has provided.
I have tried to call you for further assistance and I have searched dates surrounding your rebooking date for a better pricing to no avail.
Please let me know if you need any further assistance.
Kind Regards,
Melissa Eksteen
I am sorry to hear about the service you have received with the itinerary. With regards to fare and tax differences Travelstart and all other agencies have to abide by the ticket conditions and the amount quoted comes from the recalculation the airline system has provided.
I have tried to call you for further assistance and I have searched dates surrounding your rebooking date for a better pricing to no avail.
Please let me know if you need any further assistance.
Kind Regards,
Melissa Eksteen