EF
Etienne F
1 reviews | Active since Dec 2013
26 Dec 2015, 08:12
CANCELED FLIGHT 1 DAY PRIOR
I got an email the day before my flight saying I'll be refunded. After calling around asking what refund it is I was told my flight has been canceled. The refund wil take up to 8 weeks. They don't give a 5#!7. Apperently they knew about the cancellation for a week and didn't notify me explicitly. I asked them if they could arrange something else. I won't mind paying the difference for a new ticket. But they just gave me a \f-you"response. Was delayed one day and had to buy a new ticket at double the price i original paid and had to pay their service fee again."""
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Replies (1)Travelstart's replyOfficial
26 Dec 2015, 13:20Hello coulomb,
Dear Etienne,
Thank you for your feedback, One of Our agents will be in touch with you soon.
We are sorry to hear that you had to pay a new ticket, double the price you originally paid.
Thanks and best regards.
Papy Kapole
Dear Etienne,
Thank you for your feedback, One of Our agents will be in touch with you soon.
We are sorry to hear that you had to pay a new ticket, double the price you originally paid.
Thanks and best regards.
Papy Kapole
Travelstart's reply26 Dec 2015, 13:20
Official
Hello coulomb,
Dear Etienne,
Thank you for your feedback, One of Our agents will be in touch with you soon.
We are sorry to hear that you had to pay a new ticket, double the price you originally paid.
Thanks and best regards.
Papy Kapole
Dear Etienne,
Thank you for your feedback, One of Our agents will be in touch with you soon.
We are sorry to hear that you had to pay a new ticket, double the price you originally paid.
Thanks and best regards.
Papy Kapole
