Cancelation & Refund Policy

I had made a flght booking (ZA***9) on the 8 January 2015<br> Your Itinerary<br> <br> Qatar Airways <br> 5 march 2015<br> JNB-BKK<br> <br> 19 Mar 2015<br> BKK-JNB<br> <br> <br> <br> A week later we had found out my wife was pregnant and decided to cancel due to safety reasons as she had undergone an operation for appendicitis a week before..<br> <br> I sent through a query regarding a refund for cancellation.<br> <br> I was told they will request a cancelation quote from the Airline.<br> <br> The quote was as follows:<br> <br> Refundable amount :ZAR841.00 PER TICKET<br> <br> I then continued with the refund process as I was told the flight cannot be moved more than 3 months and cannot be transfers to another name.<br> I had then received the refund into my account .<br> <br> I recently read the following article.<br> [URL Removed] <br> <br> I now looking to request why should I not get a FULL REFUND as there refund policy goes against the Consumer Protection Act as in the above article explained by attorney Trudie Broekmann in the Article in the above link.<br> <br> Regards