BULL**** TRAVELSTART POLICIES!!!

Thank you for your call Avril but unfortunately you have lost a close customer - we used to use you a lot but now with this happening we will no longer do business with you and i feel like everyone needs to know what type of unfair policies you running --- GUEST have to pay for a cancellation protection where i could've just gotten a refund straight from the airline - TRAVELSTART JUST TAKES YOUR MONEY - ADVERTISING FREE CANCELLATION BUT YOU HAVE TO PAY FOR IT?!?!?!?! THAT IS TOTAL BULL**** RIGHT THERE - PLEASE REMOVE THIS FALSE/MISLEADING ADVERTI*****T - FREE CANCELLATION PROTECTION MY ASS I will state this again for ALL CUSTOMERS --- DO NOT USE TRAVELSTART - MUCH EASIER TO BOOK FLIGHT DIRECTLY WITH AIRLINES

Thank you for slamming the phone in my ear Avril, while I was still telling you how i feel about the unfairness in your company!!!! VERY PROFESSIONAL!!! I will make sure this goes through to management :)