MI
Michael I
1 reviews | Active since Mar 2009
30 Jul 2020, 10:03
Broken email contacts on Web Page
Please review your web pages and remove the "travelbar@ and ***". They do not work. Only the chat screen and phone seems to work.
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Replies (2)MI
Michael I's updateReviewer Update
30 Jul 2020, 11:18Received a friendly reply within an hour of posting. They have acknowledged the errors and will request IT fix. Also noted they no longer offer cancellation insurance.
MI
Michael I's update30 Jul 2020, 11:18
Reviewer Update
Received a friendly reply within an hour of posting. They have acknowledged the errors and will request IT fix. Also noted they no longer offer cancellation insurance.
Travelstart's replyOfficial
30 Jul 2020, 11:18Hi Michael, thank you for taking my call and providing me with your feedback. I will advise the tech team of the email addresses on the website, as well as looking at a way to simplify the information regarding our products we offer.
Our aim is to make booking process a pleasure and easy for all our customers, your feddback will get us there.
Wishing you a wonderful day further please stay safe.
Kind Regards,
Melissa
Our aim is to make booking process a pleasure and easy for all our customers, your feddback will get us there.
Wishing you a wonderful day further please stay safe.
Kind Regards,
Melissa
Travelstart's reply30 Jul 2020, 11:18
Official
Hi Michael, thank you for taking my call and providing me with your feedback. I will advise the tech team of the email addresses on the website, as well as looking at a way to simplify the information regarding our products we offer.
Our aim is to make booking process a pleasure and easy for all our customers, your feddback will get us there.
Wishing you a wonderful day further please stay safe.
Kind Regards,
Melissa
Our aim is to make booking process a pleasure and easy for all our customers, your feddback will get us there.
Wishing you a wonderful day further please stay safe.
Kind Regards,
Melissa