BM
Benita M
1 reviews | Active since Sept 2019
10 Sept 2019, 10:38
Brilliant service! Thank you Travelstart!
I travel continuously for business and have had many bad encounters with travel agencies, especially when you need to change or cancel flights or internet issues. My experience with Travelstart was fantastic. I got through to Chantal Hassen who treated me with courtesy. She was quick, thorough, kind and very efficient. I often use Travelstart and they are definitely my first choice!
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Travelstart's replyOfficial
10 Sept 2019, 10:56Dear Benita
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Chantal and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Customer Relations Team
Travelstart's reply10 Sept 2019, 10:56
Official
Dear Benita
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Chantal and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Customer Relations Team