RN
Rudi N
1 reviews | Active since May 2019
30 Sept 2019, 09:16
Brilliant customer service
Thank you to Kyle at Travel start for all your help and support when I called with a query. Kyle went out of his way to help me sort an issue out. He handled my query professionally and went out of his way to make the experience pleasant. His customer care and service was impeccable. Thank you again Kyle
Rudi Nieuwenhuis
Helpful (0)
Replies (2)0
Replies (2)
Travelstart's replyOfficial
30 Sept 2019, 09:18Good morning Rudi
Thank you for taking the time to write about your experience.
Thank you for taking the time to write about your experience.
It is wonderful to hear that Kyle was able to provide you with the excellent service we strive to provide all our customers.
We look forward to assisting you again in the future.
We look forward to assisting you again in the future.
Kind regards, Melony at Travelstart
Customer Relations Team
Customer Relations Team
Travelstart's reply30 Sept 2019, 09:18
Official
Good morning Rudi
Thank you for taking the time to write about your experience.
Thank you for taking the time to write about your experience.
It is wonderful to hear that Kyle was able to provide you with the excellent service we strive to provide all our customers.
We look forward to assisting you again in the future.
We look forward to assisting you again in the future.
Kind regards, Melony at Travelstart
Customer Relations Team
Customer Relations Team
RN
Rudi N's updateReviewer Update
11 Aug 2020, 16:01I take all the stars back for the good service I've got last year, during covid lock down travel losers effed up so bad so much so that their manager told his staff not to take my calls because they do not understand frustration and how much of it they have caused (then they get veeeery upset when PAYING customers use "profanties" towards them and their staff) not only to my wife and I but to more than 75% of their customers which I am sure will never use that useless organization ever again. do yourselves a favour and rather close your doors as you are absolutely good for nothing
RN
Rudi N's update11 Aug 2020, 16:01
Reviewer Update
I take all the stars back for the good service I've got last year, during covid lock down travel losers effed up so bad so much so that their manager told his staff not to take my calls because they do not understand frustration and how much of it they have caused (then they get veeeery upset when PAYING customers use "profanties" towards them and their staff) not only to my wife and I but to more than 75% of their customers which I am sure will never use that useless organization ever again. do yourselves a favour and rather close your doors as you are absolutely good for nothing