TH
Trust H

1 reviews | Active since Jun 2015

30 Nov 2016, 14:11

Booking Errors still not fixed

<p>I recently booked online with TravelStart and paid for my flights, however when i checked on the online profile to track my booking they were incorrect. I spoke to one of the agents called Nokubonga, she was so rude and impatient i asked myself as to why travelstart allows her to deal with customers. My flight dates havent been changed as yet and the excuses are rediculous. </p> <p> </p> <p>The online booking system is straight to the point however their bookings are not correct, which puts travellers in uneasy situations especially if the payments have been made. </p> <p> </p> <p>Their customer service is horrible. Thanks to Nokubonga my query hasnt been resolved yet, with her horrible attitude. </p>

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Replies (1)
Travelstart
Travelstart's reply30 Nov 2016, 15:06
Official

Good day

Please advise when is the best time to contact you, as I have been trying but with no luck able to get through.

Kind Regards

Tracey

Best regards,