Booking cancelled after payments!!!!

<p>Upset!! Angry!! Dissapointed!!</p> <p>How can this be. I wish I have read the compalints about travelstart before booking fligjg tickets with them. ........ On the 28th of September 2016 I have made two bookings with travelstart for SAA flights from CPT to JHB and then back. </p> <p>I made my payments before 11pm that night and sent through proof of payments as I made the payments. One of the bookings went through and we received the ticket. But on the other hand I have been fighting the entire day to get my second ticket. On the 29th of September I received an email stating that there was a fare increase on that ticket which I immediately paid the difference before 8am the morning along with proof of payment. All the payments I did via EFT. </p> <p>Please explain to me why I would receive an email at 20:44 on the 29thnof September stating my ticket has been cancelled when all payments have been done along with the proof that has been sent through. My boss heard the entire phone coversation I had with Anele and agreef that she would've done the same. This is money we are talking about. Not toys you can just play around with.!! I have never in my lie been so upset like today. Travelstart Invlame you for the sleepless nights Im having because I am worried and stressed out. Money is not something everyone has. Some people take time to save up to go somewhere when needed!!! </p> <p>Wake up travelstart because your customer rely on you when making a booking. Be there for your customers and help them when help is wanted. </p> <p>Remember next time your customer base will lower in numbers because less and less people would want to make use of your services because of this. </p> <p>Get your problems solved and start looking after your customers. </p> <p>Because today you have made me reach my boilinb point and that is something you don't want to deal with. </p>