TvdV
Tom van der Vyver

1 reviews | Active since Oct 2021

19 Mar 2023, 11:17

Beware !

Worst experience ever! Made a booking on behalf of my In-laws. Payment was made by credit card. Received a booking reference stating that the E ticket is being processed. Checked my account and 5 seperate amounts were taken to make up the transaction. It did show pending, but the full amount was allocated from my funds. 3 hours hours later an email was sent stating that the transaction could not be completed as my credit card details could not be verified. They now demanded EFT payment within 1 1/2 hours to avoid cancelation of the booking! I only received this mail the next morning as our network was compromised due to loadshedding. I contacted them and they stated that the amount charged to my credit card will only be refunded within 72 hours! They now demanded EFT payment within 24 hours to avoid the booking being cancelled. I refused, as I had already reimbursed my In-laws from other funds. I contacted my bank and they confirmed ********** activity on my account. I had to cancel the card!

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