LG
Lelani G

1 reviews | Active since Jul 2009

22 Sept 2015, 07:06

Best Service ever!!

Booked Flight to Usa through Travelstart. one of my flight was changed by the Airline and travelstart updated me about the change. <br> While finalizing all arrangements for my flight I noticed Airline has not updated my Itinerary tried to contact them with no luck <br> Phoned Travelstart spoke to Natalie in Schedule Change Dept. She offered to phone the airline. Everything sorted out within an Hour<br> <br> 10/10 For Natalie going that extra mile <br> <br> Regards Lelani

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Replies (1)
Travelstart
Travelstart's reply22 Sept 2015, 08:41
Official
Hello lalaMommy,

Thank you very much for the great feedback!

I can understand that airline schedule changes can be frustrating. I am however pleased that Natalie was able to assist in finalising the details of the new itinerary for you.

Thank you again for sharing your satisfaction with the service provided by Natalie on this forum.

Kind regards,
Nazley de Vos
Customer Relations Specialist