Bad service Travelstart

After I used Travelstart my credit card was debited for R646.78 I booked two tickets to Cape Town with the Flexibility option. An additional R380. Please be aware this helps nothing if you want to reschedule a flight, you pay send pay. They are lot of sharks trying to get more money out of potential clients. The assistance was from contact the silliness yourself up to put a phone down and then I can hear you so she can put the phone down again. I will never use them again and will not recommend them to anyone. The staff need could not help very well I called 5 times. No more Travelstart for me.