RM
Ranier M
1 reviews | Active since Mar 2022
17 Mar 2022, 10:59
Bad service
Really disappointed with this company we have been struggling to get proper feedback from them for more than a year now every
We had a booking for UK then covid happend our tickets was then given as a voucher to be used between 2020 till the end off Sept 2022
Now we would like to use the vouchers Not getting hold off any agents to have a proper chat what we want and regarding dates.
Everything is automated masjine responding Stay away from booking flight with this company really don't know what to do Wish we could just get this sorted or our money back
Helpful (0)
Replies (2)0
Replies (2)
Travelstart's replyOfficial
17 Mar 2022, 13:39Hi Ranier,
Thank you for reaching out to us.
I am very sorry that you had not been able to change the ticket successfully in 24 hours. I have tried to call you to no avail. Please note that I have had the team recheck the costing and they have resent the payment link. Please advise if you need further assistance by emailing feedback @ travelstart .com
Kind Regards,
Melissa
Thank you for reaching out to us.
I am very sorry that you had not been able to change the ticket successfully in 24 hours. I have tried to call you to no avail. Please note that I have had the team recheck the costing and they have resent the payment link. Please advise if you need further assistance by emailing feedback @ travelstart .com
Kind Regards,
Melissa
Travelstart's reply17 Mar 2022, 13:39
Official
Hi Ranier,
Thank you for reaching out to us.
I am very sorry that you had not been able to change the ticket successfully in 24 hours. I have tried to call you to no avail. Please note that I have had the team recheck the costing and they have resent the payment link. Please advise if you need further assistance by emailing feedback @ travelstart .com
Kind Regards,
Melissa
Thank you for reaching out to us.
I am very sorry that you had not been able to change the ticket successfully in 24 hours. I have tried to call you to no avail. Please note that I have had the team recheck the costing and they have resent the payment link. Please advise if you need further assistance by emailing feedback @ travelstart .com
Kind Regards,
Melissa
Travelstart's replyOfficial
23 Mar 2022, 11:13Hi Loudeaux,
Thank you for taking my call.
I will be following up with the airline in regards to the query and revert back to you.
Please keep a lookout for my correspondence and not it can often land up in the spam account depending on the email settings.
Kind Regards,
Melissa
Thank you for taking my call.
I will be following up with the airline in regards to the query and revert back to you.
Please keep a lookout for my correspondence and not it can often land up in the spam account depending on the email settings.
Kind Regards,
Melissa
Travelstart's reply23 Mar 2022, 11:13
Official
Hi Loudeaux,
Thank you for taking my call.
I will be following up with the airline in regards to the query and revert back to you.
Please keep a lookout for my correspondence and not it can often land up in the spam account depending on the email settings.
Kind Regards,
Melissa
Thank you for taking my call.
I will be following up with the airline in regards to the query and revert back to you.
Please keep a lookout for my correspondence and not it can often land up in the spam account depending on the email settings.
Kind Regards,
Melissa