sB
shelley B
1 reviews | Active since Jan 2017
25 Apr 2020, 13:27
Bad service
Shocking service. Trying to change our flights for a month now and no response. All we get is there are delays. You ste unable to use their chat service as that gives an error as well.
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Replies (1)0
Replies (1)
Travelstart's replyOfficial
28 Apr 2020, 09:34Hi Shelley
Thank you for your feedback and we are sorry to hear you were not pleased with the way your query was handled.
Could you kindly send a private message (certain information gets encrypted on Hellopeter) with your booking reference and we will get someone to look into this ASAP.
We do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for your feedback and we are sorry to hear you were not pleased with the way your query was handled.
Could you kindly send a private message (certain information gets encrypted on Hellopeter) with your booking reference and we will get someone to look into this ASAP.
We do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply28 Apr 2020, 09:34
Official
Hi Shelley
Thank you for your feedback and we are sorry to hear you were not pleased with the way your query was handled.
Could you kindly send a private message (certain information gets encrypted on Hellopeter) with your booking reference and we will get someone to look into this ASAP.
We do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for your feedback and we are sorry to hear you were not pleased with the way your query was handled.
Could you kindly send a private message (certain information gets encrypted on Hellopeter) with your booking reference and we will get someone to look into this ASAP.
We do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team