Bad customer service

I had made a booking with Travelstart on the 20th February 2020 to Sun City Cabanas which was to take place August 2020. I then made a deposit of R1200 on the 21st Feb 2020. I then cancelled my booking on the 30th March 2020 with Danielle Gounder, she asked for my banking details which I gave her. When I asked when the payment will be made I was told I have to wait until the supplier is back after lockdown, then I will get my money. I was told I will get R900 back on the 2nd of April. Danielle left the business and I have been send emails from July. On the 9th September I was told I will be getting R670 by Nadine which upset me because that is not what I was told initially, she later said on the 5th October 2020 that I would be getting R976.50 and she will advise once processed. On the 7th December 2020 I sent an email asking for my refund, Nadine said they will follow up and advise. Today is the 11th December and am still waiting. I feel like am begging for my own money back, money that I paid and got no value for it. Please pay me my money back so that I cut all ties with this business. I just want my money back, I am tired of send you all emails, having to ask for my hard earned money, I just want my refund back. Honestly I have booked privately I have never had issues, this was the first time I decided to book with travelstart and I regret it, the fact that I have to be running after them and they not giving me proper feedback is really disheartening. I made a booking with you and to be told about a supplier when I want my refund is unfair, I paid you. Whatever issues you have with your suppliers is not my problem, I need my money back.