TN
Tinodashe N

1 reviews | Active since Jan 2022

28 Jan 2022, 20:29

Bad customer service

They dont respond to emails, if you you try to reach them you only get automated response.I'm trying to rebook my suspended flight and they dont respond to queries.They dont have contact numbers where you can talk to a human.

0
Replies (1)
Travelstart
Travelstart's reply29 Jan 2022, 14:48
Official
Hi Tinodashe,

Thank you for reaching out to us.

I have located the booking and have seen the email we received and the request to change. The team has sent a revert as per the airline directives. Please check and revert as instructed for further assistance.

Kind Regards,
Melissa Eksteen