Awful service

Their service is disgrace. Was holding for 15min until someone picked up and told me they will transfer me to someone else to help, was holding again until airtime finished. Then I went to their website, Filled up contact form , told this story. In 10min the girl called me back and apologized for bad service and told me that she will transfer me to someone who can help. I was waiting for 5 min on the phone until they hanged up. And meanwhile I received an email from the girl who called me and she asked me to review her service here. So I am reviewing it. I didn’t get any service, as promised, so it’s just a disgrace! Called them again, someone picked up, and told me that he will transfer me to his colleague. I said and then u guys will hang up on me as usual? He said nono. And guess what? They hanged up. And yes I have airtime. Never book tickets with them.