Awesome customer service

I booked flights online last night. I was concerned as my e-tickets were not emailed to me despite the credit card payment being processed. Called Travelstart this morning and spoke to Gcobisa Myoli who provided excellent service. She discovered that I erred when typing in the email address at booking stage. She promptly rectified my error and I got the e-tickets with a few minutes. For once, actual customer service.