AE
Anton E
1 reviews | Active since Mar 2009
26 May 2022, 18:14
Avoid
Flight ZA***5 rebooking has been paid for, my bank account debited, but I have not received a ticket....
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Travelstart's replyOfficial
27 May 2022, 08:52Hi Anton,
Thank you for taking my call earlier to assist over the phone.
I have resent the ticket for passenger: Thomas Eppel through to the email address used to make your booking ending 5135
You confirmed you have now received it.
I do apologise again for the struggle in trying to reach the team.
Please be assured we have all hands on deck responding to customers queries as quickly as possible and an action plan to speed up our turn around time in assisting our customers.
Kind Regards,
Marcelle
Thank you for taking my call earlier to assist over the phone.
I have resent the ticket for passenger: Thomas Eppel through to the email address used to make your booking ending 5135
You confirmed you have now received it.
I do apologise again for the struggle in trying to reach the team.
Please be assured we have all hands on deck responding to customers queries as quickly as possible and an action plan to speed up our turn around time in assisting our customers.
Kind Regards,
Marcelle
Travelstart's reply27 May 2022, 08:52
Official
Hi Anton,
Thank you for taking my call earlier to assist over the phone.
I have resent the ticket for passenger: Thomas Eppel through to the email address used to make your booking ending 5135
You confirmed you have now received it.
I do apologise again for the struggle in trying to reach the team.
Please be assured we have all hands on deck responding to customers queries as quickly as possible and an action plan to speed up our turn around time in assisting our customers.
Kind Regards,
Marcelle
Thank you for taking my call earlier to assist over the phone.
I have resent the ticket for passenger: Thomas Eppel through to the email address used to make your booking ending 5135
You confirmed you have now received it.
I do apologise again for the struggle in trying to reach the team.
Please be assured we have all hands on deck responding to customers queries as quickly as possible and an action plan to speed up our turn around time in assisting our customers.
Kind Regards,
Marcelle