CB
Carol B
1 reviews | Active since Jun 2022
06 Jun 2022, 17:25
Automatic charge for covid 19 test
Why is Travelstart automatically charging for a covid 19 test booking? I have tried phoning, no-one answers the call. I have emailed - and no reply or this address is no longer monitored or this address is only for new bookings. No help whatsoever, avoid booking via travelstart as if you need to query something you will not get an answer.
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Travelstart's replyOfficial
07 Jun 2022, 07:47Hi Carol,
Thank you for taking my call.
As discussed we have done 2 bookings for the required dates and when getting to the page with the products one needs to scroll on the grey bar so that any unwanted products are not accidently selected and missed. Should you encounter any additional issues please email *** and cc ***.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed we have done 2 bookings for the required dates and when getting to the page with the products one needs to scroll on the grey bar so that any unwanted products are not accidently selected and missed. Should you encounter any additional issues please email *** and cc ***.
Kind Regards,
Melissa
Travelstart's reply07 Jun 2022, 07:47
Official
Hi Carol,
Thank you for taking my call.
As discussed we have done 2 bookings for the required dates and when getting to the page with the products one needs to scroll on the grey bar so that any unwanted products are not accidently selected and missed. Should you encounter any additional issues please email *** and cc ***.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed we have done 2 bookings for the required dates and when getting to the page with the products one needs to scroll on the grey bar so that any unwanted products are not accidently selected and missed. Should you encounter any additional issues please email *** and cc ***.
Kind Regards,
Melissa