1 reviews | Active since Feb 2017

08 Feb 2017, 12:11

Angry with Travelstart.com

<p>I would like to share my shock and disappointment with Travelstart customer services. On Sunday 5th Februay 2017 booked my airticket online and paid through the SID - the instant deposit transfer which reflects immediatly into the Travelstart bank account. done this many times previously, but for some bad reason someone was not paying attention in the accounts department. after many attempts of trying to call them for my e-ticket for 3 days and sending them proof of payment. come back and told me my eticket is not available at that price anymore!! it was paid in on Sunday 5th Feb at the price rate stipulated on their website. now they want me to pay R3000 more because of their mistake!! I want this solved and want the air ticket. Maria de Mendonca ********** 298. **********

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Replies (1)
Travelstart
Travelstart's reply08 Feb 2017, 13:02
Official

Hi there Maria

Thank you for your feedback

Please be advise I have been trying to contact you but to no avail your mobile is just ringing. I will will be in contact with favourable feedback soon or please advise when is I should contact you .

Kind regards

Avril