1 reviews | Active since Mar 2018
Airlink and Travelstart
Please do not ever book me on the following airline.
I had a booking to fly from Pretoria to Cape town on Friday 23 March at 17:30. The airline only informed me that the flight was cancelled once I arrived at the airport. I then needed to book a flight on SAA from OR Tambo to Cape Town at a great expense because I needed to be in Cape Town Friday night. Now they only want to refund me for the flight that they cancelled and not the expensive flight that I needed to pay so that I can get back to Cape Town.
I really think this is unacceptable as I was not the one that cancelled the flight.
I will no longer use this airline or travel agent.
Hi Gavin
Thank you for your feedback.
Please provide us with the travelstart reference in order for us to investigate .
Apologies for the inconvenience cause and we will revert back to you asap.
Kind regards
Avril
Hi Gavin
Thank you for your feedback.
Please provide us with the travelstart reference in order for us to investigate .
Apologies for the inconvenience cause and we will revert back to you asap.
Kind regards
Avril
