RG
Robert G

1 reviews | Active since Jul 2019

23 Jul 2019, 20:48

Airline refuses passenger.

I cannot thank Melony Lewis enough at TRAVELSTART for dealing sympathetically with a booking / boarding problem my colleague experienced in Rome. He was not permitted to board a flight to Albania. Melony kept me informed and kindly arranged for the ticket to be refunded.

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Replies (1)
Travelstart
Travelstart's reply23 Jul 2019, 21:06
Official
Good Day Robert

Thank you so much for the great feedback.

We are pleased to hear that you were happy with Melony's service.
I will make sure her manager also knows about your positive feedback.

We hope you have a great day further.

Kind regards, 
Tracy
Travelstart Team