SW
Shani W
1 reviews | Active since Jul 2016
30 Aug 2019, 18:08
Air tickets on special until today not availabke
Travels tart advertised a birthday special on a return flight from Johannesburg to Auckland, New Zealand for R11, 329 - the special ends today, 30th August. When we went online to book there were no flights from Johannesburg to Auckland, only from Cape Town to Auckland. I phoned into the call Centre to query this and was told by a very disinterested sounding agent that "The tickets are probably sold out because the special HAS been running since Monday already." No mention was made of a limited number of tickets, only that they were only available until today. I think that's terribly false advertising and am extremely upset.
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Travelstart's replyOfficial
31 Aug 2019, 08:33 Dear Shani,
Good morning and thank you for taking the time to provide your feedback, we are sorry to hear you were not pleased with the sale. As all sales we run on limited availability.
We would appreciate the opportunity to investigate the call with the disinterested agent, and be more than glad to provide feedback thereafter, all I need is the contact number you called in on.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Good morning and thank you for taking the time to provide your feedback, we are sorry to hear you were not pleased with the sale. As all sales we run on limited availability.
We would appreciate the opportunity to investigate the call with the disinterested agent, and be more than glad to provide feedback thereafter, all I need is the contact number you called in on.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Travelstart's reply31 Aug 2019, 08:33
Official
Dear Shani,
Good morning and thank you for taking the time to provide your feedback, we are sorry to hear you were not pleased with the sale. As all sales we run on limited availability.
We would appreciate the opportunity to investigate the call with the disinterested agent, and be more than glad to provide feedback thereafter, all I need is the contact number you called in on.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Good morning and thank you for taking the time to provide your feedback, we are sorry to hear you were not pleased with the sale. As all sales we run on limited availability.
We would appreciate the opportunity to investigate the call with the disinterested agent, and be more than glad to provide feedback thereafter, all I need is the contact number you called in on.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team