RB
Roxanne B
1 reviews | Active since Dec 2020
19 Dec 2020, 17:01
Absolutely shocking!
I have been trying for days to try and rebook my ticket. I cannot get hold of them. They said they would phone me today to rebook my ticket. I am still waiting for this phone call!! I am so upset and will never ever use them again! Worst experience I have ever come across!!!
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Replies (1)
Travelstart's replyOfficial
20 Dec 2020, 10:24Hi Roxanne,
Thank you for sharing your concerns with us.
Apologies for the struggle in trying to reach our team and for the frustration this has caused. We have called on the number you have provided and left a message. We will call again shortly.
Your booking is with our Amendments team, which has been marked as urgent.
One of our agents will contact you soonest to assist over the phone.
Kind Regards,
Travelstart
Thank you for sharing your concerns with us.
Apologies for the struggle in trying to reach our team and for the frustration this has caused. We have called on the number you have provided and left a message. We will call again shortly.
Your booking is with our Amendments team, which has been marked as urgent.
One of our agents will contact you soonest to assist over the phone.
Kind Regards,
Travelstart
Travelstart's reply20 Dec 2020, 10:24
Official
Hi Roxanne,
Thank you for sharing your concerns with us.
Apologies for the struggle in trying to reach our team and for the frustration this has caused. We have called on the number you have provided and left a message. We will call again shortly.
Your booking is with our Amendments team, which has been marked as urgent.
One of our agents will contact you soonest to assist over the phone.
Kind Regards,
Travelstart
Thank you for sharing your concerns with us.
Apologies for the struggle in trying to reach our team and for the frustration this has caused. We have called on the number you have provided and left a message. We will call again shortly.
Your booking is with our Amendments team, which has been marked as urgent.
One of our agents will contact you soonest to assist over the phone.
Kind Regards,
Travelstart