Absolutely NO HELP

<p>I made a double payment on a booking by mistake. One via SID on the site and the other one was EFT via FNB site. Now Travelstart says the payment made via EFT is not their account and that the money does not reflect. Well, when doing the EFT, I used a public beneficiery already loaded on the site. So how can Travelstart claim that it is not their account? FNB says they cannot reverser the payment. WHY NOT???</p> <p> </p> <p>All I would like is my payment refunded. Why should I, for whom R3000 is A LOT of money pay double, while a big company won't even feel the loss of the refund. And also, it is afterall a double payment, so they won't be losing anything. AND why can't FNB reverse the payment, they 'apperenty' had the wrong account number listed.</p> <p> </p> <p>Who's to blame. FNB or Travelstart? BOTH I FEEL.</p>