DB
Diantha B
1 reviews | Active since Mar 2011
31 Jul 2019, 09:46
A real star at Travelstart!
I needed to book tickets urgently and I wasn't finding appropriate tickets on any of the airline websites. Andrea de Villiers was an absolute lifesaver. She found me the route I wanted at the best price and worked way after hours to help me action the payment and finalize the booking. Not only that, but she offered insightful knowledge of travel options and regulations. She understood that I was stressed with the urgency of the matter and the limited time frame and went out of her way to help me get this all organized! Thank you so much! I can recommend her anytime, but definitely in a time of stress!
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Travelstart's replyOfficial
31 Jul 2019, 09:56Dear Diantha
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Andrea and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Andrea and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Travelstart's reply31 Jul 2019, 09:56
Official
Dear Diantha
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Andrea and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure Andrea and her manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team