New Account delay due to spelling errors made by your staff member

Good day to whom this may concern.

I requested a new account to be open with Transpharm and had to wait a few days to do the activation all thanks to the person loading the details who made mistake twice with the business email address? I contacted her via email again on the 14, 15 and 18th of May. At first she assisted me with my query and then just ignored me. She made spelling errors twice on the email address. I called in again on the 19th of May and found out that the email address is still incorrect? Please send your staff for training on how to spell correctly. I am the customer and want to purchase items from your company, why should I have to struggle so much to purchase from your company? Your staff member made it so difficult for me. Contact me for the persons details who messed up.