NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Transpharm
How is Transpharm rated on Hellopeter?
Hellopeter has tracked Transpharm across 17 reviews. Transpharm hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Transpharm? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2015
Theft from Transpharm!
On the 9th of May 2026 I made payment to transpharm for an order. I made the first payment and it said failed. I redid it. I was charged for both! I have sent in proof from my account and I have sent multiple emails! I have done a google review and emailed the email suggested. I have called in and spoken to Anza Likhovha and sent her my bank details as requested. I have still heard nothing despite multiple repeat emails and phone calls! How do I rectify this issue. My email is *** and number ***.
1 reviews | Active since Feb 2015
Theft from Transpharm!
On the 9th of May 2026 I made payment to transpharm for an order. I made the first payment and it said failed. I redid it. I was charged for both! I have sent in proof from my account and I have sent multiple emails! I have done a google review and emailed the email suggested. I have called in and spoken to Anza Likhovha and sent her my bank details as requested. I have still heard nothing despite multiple repeat emails and phone calls! How do I rectify this issue. My email is *** and number ***.
1 reviews | Active since Jul 2009
Transpharm Western Cape doesn`t communicate with Transpharm Gauteng. My practice and patients suffer as a result.
Medication not delivered and patients suffer. Transpharm will not deliver the medicine (that I already paid for). They want me to apply for an account again.
1 reviews | Active since Jul 2009
Transpharm Western Cape doesn`t communicate with Transpharm Gauteng. My practice and patients suffer as a result.
Medication not delivered and patients suffer. Transpharm will not deliver the medicine (that I already paid for). They want me to apply for an account again.
1 reviews | Active since Jul 2011
Change of address - an impossible task
I have sent an email to Transpharm to update my address 7 days ago and this seems to be an impossible task! Phoning in proves to be worse than updating the address as the calls cannot be placed because they are "experiencing system errors"!!!
1 reviews | Active since Jul 2011
Change of address - an impossible task
I have sent an email to Transpharm to update my address 7 days ago and this seems to be an impossible task! Phoning in proves to be worse than updating the address as the calls cannot be placed because they are "experiencing system errors"!!!
1 reviews | Active since Feb 2022
Poor customer service
I phoned to make an enquery about price of an item they sell. I was told I dont have an account so they cant assist me with my query. Need to work on your customer relations becuause they suck