Total failure in communication with Member

<p>It is now nearly 4 months into the near year. My Care Plan is a total mess, the 2017 does not reflect all the blood tests as per 2016. I have Labs now threatning me with nearly R3000 because of Transmed claiming code 80 and services not covered because of them not updating my 2017 care plan. I have also forwarded several emails regarding other issues. I have used the contact system on their WWW to contact me urgently. I have forward some emails to their complaints email. In all comminication with their member from their side have failed completely. Not sure if they still exist.</p>