EE
Errol E

1 reviews | Active since Jan 2014

11 Feb 2015, 21:41

MRI DECLINED, TWICE!!!!

On 10 February 2015, an MRI was requested for Mrs T A Edwards under the diagnostic code - M51.1 and procedure code 53410, which was declined by Transmed. <br> <br> On 11 February 2015, an MRI was once again requested for Mrs T A Edwards under the diagnostic code - M47.16 and procedure code 53410, which was also declined. The dr needs the MRI to make a decision of the treatment needed, as my wife is in pain. <br> <br> Are the persons who made the decisions on the above request, competent/qualified to make these decisions without enquiring about the request as a whole. I am sure the dr would not have requested the MRI if it was not necessary.<br> <br> This is absolutely poor service for the amount which I pay monthly!!!!

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Replies (1)
Transmed
Transmed's reply12 Feb 2015, 12:39
Official
Hello erroltertia,

The motivation submitted was referred to our Medical Advisor who retrospectively approved the requested MRI scan to determine the appropriate treatment.

We do apologise for the delay in finalising the authorisation and any inconvenience caused.

Regards
The Transmed Team