ES
Elaine S

1 reviews | Active since Jul 2013

30 Mar 2015, 13:14

call back

Hannelie, <br> <br> your call centre can't email you on my behalf. I am waiting since Thursday for your call.

0
Replies (1)
Transmed
Transmed's reply01 Apr 2015, 10:33
Official
Hello ABIEMMA,

Our telephonic conversation and response on your previous complaint has reference.

Transmed's Care Managers have again reviewed the request for authorisation for in-theatre dental extractions. The outcome unfortunately remains unchanged as no exceptional clinical merit exist that contra-indicates the procedure being performed in-rooms. Member's dentist has been requested to discuss treatment plan options and implicated costs with patient prior to commencing treatment.

Kind regards
The Transmed Team

Best regards,