worst experience ever

I would like to say how much trouble this company has cased me when I went to Johannesburg on the 7 April 2019 my bus was for 8:30 in the morning. The bus had a break down by Mooi river garage and we spent 3 hours or more at the garage as we were awaiting for another bus. that same bus we were awaiting also broke down and the mechanic had to come over and fix one of the buses. To make the story short we reached Johannesburg @ 20:45 at night. I was stranded cause the shuttle had already left since my phone battery was dead. I had to pay extra money to get my self a Uber to take me to Albertan.

Then on Sunday 14 April again The bus was for 8:30 we were told the bus is stuck in Pretoria, It only came to us in Johannesburg at 10.30. instead of us reaching Durban at 4.30 we reached Durban at 18:20..

We had no one informing us about the delay or even an apology so that we can make necessary arrangements as to the times the delay will be for. this is really the worst service I have ever got being the very First time I used the bus to Johannesburg.

I will never use the Translux bus service again.