1 reviews | Active since Aug 2011
Unhygienic
On the 08/08/15 i took a bus to Tembisa aokmor station from giyani,my ticket number was *** and the bus number was 2fd743GP, Thomus was the driver and the ser no: was 3315.I have noticed ****roaches before from my previous travels in the city to city buses but just thought that they might have sneaked out of one of the passengers bags until i sat by the window on my recent trip to jhb and thats when i saw how the bus was dirty and filled with ****roaches every where on top of the windows on the floor and on me this was one of the most uncomfortable journey of my life i did not enjoy my journey at all.i took a pictures and a video that i would like to share because words wont explain what i had to deal with from giyani to jhb.city to city must come up with a solutions to keep their long distance buses clean,dont they check the condition of their buses before departure, dont they know of pest coyntol companies? are they just ignoring a solution because it will cost them?there's no way that they have not noticed this the person responsible for cleaning is not doing their job I've used city to city since childhood this looks like a problem which is being ignored and it shows now.
On behalf of Autopax, trading as Translux and City-to-City, I wish to express an apology for any inconvenience caused to you as a result of the unfortunate incident.
Please be assured that this is not the type of service we are striving for;
We follow a hygiene schedule and adhere to stringent health and safety standards. We are currently reviewing our current service contract with the intention of strengthening this area of our business.
Once again our apologies and we trust that this unfortunate incident will not deter you from utilizing our services again.
Looking forward to your continuous support
Kind Regards
CHRISTINE JACOBS
AUTOPAX: CLIENT SERVICES
TEL: ***
FAX: ***
On behalf of Autopax, trading as Translux and City-to-City, I wish to express an apology for any inconvenience caused to you as a result of the unfortunate incident.
Please be assured that this is not the type of service we are striving for;
We follow a hygiene schedule and adhere to stringent health and safety standards. We are currently reviewing our current service contract with the intention of strengthening this area of our business.
Once again our apologies and we trust that this unfortunate incident will not deter you from utilizing our services again.
Looking forward to your continuous support
Kind Regards
CHRISTINE JACOBS
AUTOPAX: CLIENT SERVICES
TEL: ***
FAX: ***
