TRANSLUX - the 4.5 hr late ****ROACH COACH...!

Scheduled to travel from Grahamstown to Port Shepstone on the Translux we arrived at the bus stop at 18:50 (the bus was scheduled to leave at 19:30), we waited for 4.5 hours before the bus arrived, no one contacted us to let us know that it was running late. We googled contact numbers, there is no emergency number, the contact centre number just rings, some of the numbers I tried calling didn't even exist. When the bus arrived there were no apologies.

The return trip was even worse - I have never in my entire life seen so many ****roaches! That particular bus was INFESTED. I literally sat there with a slop in my hand squashing one ****roach after the other while my 6 year old son slept on the seat next to me as they were crawling all around (and over) us, on the seats, in between the seats, on the windows, in the vents, all over the floor, crawling out of every hole possible! I lost count after squashing the 32nd bug and that was still earlier in the evening!

I am absolutely infuriated at the fact that I have to pay money to be stuck on an overheated infestation they call the Translux.

I will never use Translux again, and will make sure I tell everyone of my experience!