trans lux / computicket

<p>Useless booking service and poor customer service - translux</p> <p>translux left by child stranded in jhb: on the 26 oct we bought tickets in aliwal north shoprite for: 28 nov from aliwal north to jhb, and for the 29 nov from jhb to tzn. on arrival at jhb we have to find out that there is no reservation for her. the lady at the counter book the ticket for 29 october, now i ask you how but anyway by this time she is crying and stressed up . we tried to get het another ticket but it was fully booked according to computicket and checkers. by this time i am stressed up and furious this is my daughter we ar talking about. i phoned everyone shoprite just said sorry, translux just said sorry. according to the busdriver the bus was empty so i bought a ticket direk from him so my daughter can come home. i would now like to know who is going to reemburse me for that other ticket that you personel booked wrongly. i send emails no respons what must i do now<br /> </p>