Terrible experience, worst service ever!

Worst service ever! Translux website does not even have customer service contact numbers not even a contact form. Customer service contact numbers found via google are not even answered.

Absolute terrible service. My daughter was supposed to travel from Johannesburg to Limpopo today 11/09/2019. Translux accepted her reservation and payment on Monday 9/92019 yet by then they knew that their drivers are on strike. Furthermore, Translux did not bother to inform their passengers that the trip has been cancelled. to make matters worse, when asking for the refund, we are sent from pillar to post. Translux depo says she must go back to kiosk where she bought and paid for the ticket, when she gets to the kiosk, she is told she must go back to Translux Park station.