Still waiting for REFUND after 12/04/2017 strike!!!!!!!!!!!

<p>We make use of bus services 4-6 times per anum to bring some family to CPT and back. I can promise you that we will not use this company again.</p> <p>After the easter strike, we eventually got to the department who PROMISED us our refund. We were told by Chritine Jacobs that it will take about 6 weeks. Only you will know why so long, but hey, that was the process!</p> <p> </p> <p>We emailed all the required documentation to Christine on the 6th of June 2017...</p> <p> </p> <p>On 10 July we follwed up and Christine was very fast to refer to her email about the waiting period...." </p> <p>Via eft ( this refund is send to our finance office and could take up to 6 weeks to be done)". Obviously there was no reply on our email, I assume that is also a 6 weeks waiting period!</p> <p> </p> <p>It is the 28th of July 2017. So before we get another snotty email about up to 6 weeks, it's been 8 weeks now. When do you think we can get our refund for the service we paid for, but you were unable to deliver?</p> <p> </p> <p> </p> <p> </p>