****ty service

You guys do not value your customers at all .you dont know the true meaning of that.I just dont understand why you will make use of a payment method that will inconvenience customers.I booked a ticket and paid online money was debited from my account refrenced translux.I sent you proof of payment you could not make use of it as a result missed my bus unnecessary expenses for me for staying extra days in joburg while I wait for 72 hours so it clears on your side on top of tjat the customer care centre agents are rude and impatient.This is a ****ty servics