MD
Margaret D

1 reviews | Active since Jul 2015

20 Jul 2015, 14:48

Roaches on the City To City bus

I have never experienced a worst bus ride then Saturday night 18-07-2015 from PE To EL. We were sitting at the back of the bus and it was swarming with roaches. I was so disgusted. I couldn't wait to reach my destination. I will never make use of any Translux/City to City buses. I have been looking back on the complaints dating back to last year about the same matter. The reply from Autopax is always the same. \We are working on the problem"\""We are fumigating the buses as they come in\"" I think these buses should rather be removed from the road. It is a disgrace that people have to pay to be travelling in such disgusting buses. I told the driver as I exist the bus. He didn't even reply to me. """

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Replies (1)
Translux/City To City
Translux/City To City's reply20 Jul 2015, 15:14
Official
Hello mjdawids,

please accept my apologies for the inconvenience caused.

We follow a hygiene schedule and adhere to stringent health and safety standards. We are currently reviewing our current service contract with the intention of strengthening this area of our business.

Regards.

Christine Jacobs
AUTOPAX CLIENT SERVICES