LM
Lutendo M
1 reviews | Active since May 2014
01 Aug 2015, 09:43
Roaches Everywhere
The bus is festered with roaches, I can't sleep in fear my 1year old baby will swallow one, or it'll get in his ears. They are up the seats under the seats, on the windows. We'll probably take some home too. Fix this. I paid R240 for supposed luxury and peace of mind... now the Economy Class City to City is offline and they've packed their customers on our bus.
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Replies (1)0
Replies (1)
Translux/City To City's replyOfficial
03 Aug 2015, 07:41Hello LutendoMafadza,
Dear Sir/Madam,
Firstly thank you for bringing this to our attention, we do apologize for all the inconvenience you have been caused and this complaint will forwarded to the Depot Manager for his intervention.
Once again we are very sorry for the incident and we sincerely hope that this does not deter you from using our services again.
Regards
Anthea Mhlambi
Tel ***
Dear Sir/Madam,
Firstly thank you for bringing this to our attention, we do apologize for all the inconvenience you have been caused and this complaint will forwarded to the Depot Manager for his intervention.
Once again we are very sorry for the incident and we sincerely hope that this does not deter you from using our services again.
Regards
Anthea Mhlambi
Tel ***
Translux/City To City's reply03 Aug 2015, 07:41
Official
Hello LutendoMafadza,
Dear Sir/Madam,
Firstly thank you for bringing this to our attention, we do apologize for all the inconvenience you have been caused and this complaint will forwarded to the Depot Manager for his intervention.
Once again we are very sorry for the incident and we sincerely hope that this does not deter you from using our services again.
Regards
Anthea Mhlambi
Tel ***
Dear Sir/Madam,
Firstly thank you for bringing this to our attention, we do apologize for all the inconvenience you have been caused and this complaint will forwarded to the Depot Manager for his intervention.
Once again we are very sorry for the incident and we sincerely hope that this does not deter you from using our services again.
Regards
Anthea Mhlambi
Tel ***