AC
Allan C

1 reviews | Active since Aug 2015

29 Aug 2015, 17:44

Rebooking not done now stranded in Grahamstown

I made a complaint after yesterdaya bus did not show up and Anthea called and said she would book me on a quarter to 5 bus today to Cape Town but the bus arrived and the change had not been made.I am now stranded in grahamstown as a result. Call center number gets no response and an email to customer care has not been responded to. Very upset

0
Replies (1)
Translux/City To City
Translux/City To City's reply31 Aug 2015, 07:36
Official
Hello Atchaumba,

Please accept my apologies for the inconvenience caused.

Kindly forward me you booking details or a copy of the ticket to ***.

Regards

Christine Jacobs
AUTOPAX CLIENT SERVICES