1 reviews | Active since Dec 2016
Poor service
<p>My sister took a Translux Bus yesterday to King Williams Town with a 2 year old child who had a big suitcase that was packed with all the child's belongings. The bus was suppose to leave at 17h00, but it was late and noone cared enough to inform us the passengers. When it arrived they took the luggage and packed it without giving us tags or labeling the luggage etc.</p> <p>This morning when they arrived, my sister noticed that the bag was gone...when she informed the staff they said that they will call the PE Station to find out, but till now they havent communicated with her.....she is now seating at the King Williams Town Station with the child crying and no contact from the City 2 City team.</p>
They keep on giving me different numbers to call to track the luggage, but they go unanswered.
So sad that you get to pay to be treated like this, its like noone really cares.....
They keep on giving me different numbers to call to track the luggage, but they go unanswered.
So sad that you get to pay to be treated like this, its like noone really cares.....
the bus departed from Cape Town Station to King Williams Town via Port Elizabeth, I have also tried contacting the PE branch the phone rings once and get dropped. Such a disgusting service...
the bus departed from Cape Town Station to King Williams Town via Port Elizabeth, I have also tried contacting the PE branch the phone rings once and get dropped. Such a disgusting service...