Poor service

Booking on Translux does not offer a pensioners discount, but if booking through computicket it does????? Website offers no receipt or booking confirmation? Phones do not get answered - (011) ********** /0054/0089, (011) ********** - Mr Norman. If i pay for something i expect a receipt or a confirmation e-mail. I'm putting my 76 year old mother on a bus that i'm not even sure of where she's going. Send me some form of confirmation. Ticket number - ********** I dare you to call me. ********** 166